MUGHAL EMPIRE APARTMENTS is strictly committed to protect guests personal information/data and promises to maintain the privacy of your information. Personal information is any information that is provided by guests for the purpose of reservation, uniquely identifying them, and contact. These information include, but are not limited to:

• We collect your data and personal information in the following ways: * On our website when you make or manage a booking; register or alter your details; use the ‘contact us’ email addresses. * In our Customer Services department from your correspondence. * By telephone when speaking to a call center agent or directly with us. * In our properties when you register at front desk.
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  We use your data and personal information in the following ways:

  
  * To continually improve your customer experience. We use the information to process bookings and payments, communicate with you about bookings, products, services and promotional offers, update our records, create and maintain your Mughal Empire Hotel & Apartments and recommend products and services that might be of interest to you. We may also contact you to ask about your experience using our hotels and services as part of a continual programme of customer service improvement. * To improve our website, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf. * To provide you with requested information or correspondence, such as a response from us to an enquiry made by you. * To send you details of your new, amended or cancelled booking or the Mughal Empire Hotel & Apartments account details. * To contact you in the event of a change that affects your booking or any data or personal information you have provided us with, such as changes to terms and conditions of booking or this privacy policy. With your permission, your contact details may be used to supply information to you by telephone, email or post, about our company. And to send you occasional promotional material, such as information about special offers, which we think you, might find valuable. If you do not agree to receive this information, you may opt out from receiving future information at any time; see the opt-out section of this policy. * We may also provide aggregate statistics about our guest, sales, traffic patterns and related site information to reputable third parties but these statistics will include no personally identifying information. * We might receive information about you from other sources and add it to our account information. This ensures that the quality of data we have on your account(s) is maintained properly.
  

  Non-disclosure to third parties

  
  The information and data we collect is important for the Mughal Hotel & Apartments and we would not want to share this anyone else. Unless we have your express consent, we will never disclose, rent, trade or sell your personal data to any third parties for their marketing or mailing purposes. We do disclose or transfer your data or personal information to other companies, data processors or agents employed by us to perform any necessary functions on our behalf, but they are bound by our privacy policy and may not use this information for their own purposes. Credit or debit card data is never viewed or disclosed to anyone, ever.
  

  Security of your information

  
  We follow strict security procedures in the storage and disclosure of information, which you have given us. This is to prevent unauthorized access or unlawful processing of your personal information. For additional peace of mind, credit card details are not recorded on Mughal Empire Hotel & Apartments site when booking a room.
  

  Your consent

  By using our website you consent to the collection, storage and processing of your personal information by us in the manner set out in this privacy policy. Should we change our privacy policy, we will post the changes on this website so that you are always aware of what information we collect, how we use and under what circumstances we disclose it. lease note it is not possible to ‘opt-out’ of receiving communication from us, which relate to your bookings. This ensures we can always contact you in the event of a circumstance that affects your stay with us.


• Respond to guest requests for reservation and assistance.


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  Provide, maintain and improve guest needs and services.


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  Promote and market our accommodations


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  Opt out / Data quality / Access

  
  We will always ask your permission before sending you electronic marketing information. This ensures you only receive information that you have given us permission to send and are willing to receive. It is possible, if you have given us your permission to receive a type of electronic marketing communication, to alter your contact preferences at any time. You can do this by: * Sending an email to info@mughalempirehotel.com with your name, address and if you have made a booking with us a confirmation number. * On promotional emails we always provide a link at the bottom of the email to unsubscribe you from that service.